PNP Job Interview – Behavioral Questions

Behavioral Questions

While your knowledge of pediatrics is an asset, employers want to know what your accomplishments say about your performance and skills. Employers ask behavioral questions which ask you to recall examples of past situations that can demonstrate specific skills and abilities. Past behavior and performance can sometimes predict future behavior and performance, so behavioral questions will relate specifically to the skills and abilities required for the position.  To prepare for this type of PNP job interview, recall several situations to address the types of questions listed below. The best examples will describe a situation, the action you took, and the outcome of that action. Focus on examples that demonstrate your best outcomes in previous positions.

Behavioral questions seek to allow the interviewer to understand your competencies. Employers use this type of interviewing because it validates the resume and provides insight into your knowledge, skills, attributes, and abilities that are not usually obvious on the resume.  The interviewer has a set of competencies they are looking for in a candidate to fill the job.  You can discover those competencies through the PNP job description, your research, and the telephone interview.  Be prepared to show how you demonstrate those competencies from examples in your current or past PNP jobs.

Examples of behavioral questions are:

  • What do you do when your schedule is interrupted? Give an example of how you handle it.
  • What was the most difficult patient case you have encountered?
  • What are your short-and long-range goals and how do you expect to achieve them? (Do not talk about when you leave the unit, but when you are in the job you are interviewing for.)
  • What does success mean to you? How do you measure it? (Include realistic, concrete, thoughtful skills and accomplishments for you personally and from a team approach.)
  • Tell me about a project or an idea that was successful mostly because of your efforts. (Include teamwork in your answer.)
  • Think of a time when you had to make an important decision without enough information. Explain your decision-making process.
  • Tell me about a time when you encountered a difficult patient who was unhappy with his or her service.
  • Tell me about a time when something unexpected happened that changed the way you planned your day (flexibility).